API Docs
Disputes
API ReferenceDisputesRetrieve

Retrieve Dispute

Retrieve details of an existing dispute by its ID.

GET /disputes/:dispute_id

Path Parameters

ParameterTypeDescription
dispute_idstringRequired. The ID of the dispute to retrieve.

Request Example

curl 'https://api.v2.paychtec.com/disputes/dis_1234567890abcdef' \  -H "api-key: snd_YOUR_API_KEY"

Response

{
  "dispute_id": "dis_1234567890abcdef",
  "payment_id": "pay_mbabizu24mvu3mela5njyhpit4",
  "amount": 5000,
  "currency": "USD",
  "status": "dispute_opened",
  "reason": "fraudulent",
  "created": "2024-01-25T10:00:00Z",
  "due_by": "2024-02-10T23:59:59Z"
}

Next steps

  • Submit evidence — attach customer info, shipping records, refund policy, etc. before the deadline.
  • Get evidence — see what's already attached.
  • Accept dispute — concede the chargeback if you don't plan to contest.